Shipping

DELIVERY METHODS AND TIMES

Miriade.com ships to Italy with Poste Italiane's Crono Express services via SDA Express Courier and, worldwide, with DHL ECONOMY and EXPRESS services.
The territories in which it is possible to sell products bearing the Valentino brand are: geographical Europe and countries of the former USSR, under no circumstances can the products be sold in Canada and the United States of America.

  • Delivery within 5 working days throughout the country
  • Home delivery or collection at one of approximately 10,000 authorised post offices or at a Punto Poste
  • Flexibility in delivery (Saturday, evening, by appointment, Delivery to neighbor etc.)
  • You can choose from many additional services to customize delivery according to your needs
  • In case of absent recipient, the service ensures two automatic delivery attempts
  • The shipment can then be collected at the post office
  • Free storage at the post office in case of absent recipient
  • Customize your delivery with Choose You

Delivery is carried out, upon request of the Customer, at:

  • The recipient's home address (Home Delivery)
  • A Post Office with a Poste Respite service or PO Box (Poste Respite)
  • A point of the Puntoposte network (Locker Points)

The list of Post Offices authorised to provide the Fermo Posta service and the list of Puntoposte are available on the website www.poste.it .

Choose You is the new Poste feature that offers an alternative delivery model. By following the link in the notification with the shipment status, the recipient can choose one of the enabled options: delivery on another date, delivery to another address, delivery to a neighbor, collection at the post office, PuntoPoste or PuntoPoste Locker, delivery to a safe place, storage for holidays.

Parcel Pickup Options:

  • TO YOUR HOME: You can monitor the progress of your shipment at any time with the tracking code we sent you: enter this code in the "Search shipments" section of the site www.poste.it , or through emails that notify you of the status of the shipment itself.
    The order has been shipped and you have the wrong address? Do you want to change it for your other needs? Are you not available for delivery? No problem: there is the YOU CHOOSE service. You can access the service directly from your shipment and you can change and customize the delivery, receiving your order where and when you want. To find out how it works click on You Choose . For any assistance needs contact the toll-free number 803.160.

  • COLLECTION POINTS: This is the widespread network of Poste Italiane which includes: authorised Post Offices (over 12,000 throughout Italy), participating commercial activities (approximately 3,000) (e.g. tobacconists) which offer parcel collection and shipping services and, for small shipments, Lockers (approximately 350) - automated self-service kiosks open 24 hours a day, 7 days a week - ( how the Locker works ). To collect:

    • At authorized post offices, provide the operator with the code sent by Poste via email
    • at the COLLECTION POINTS provide the operator with the PIN code (sent by Poste via email)
    • at the LOCKERS, enter the PIN code (sent by Poste via email) on the display.
    • To find out and choose the authorised Post Office and/or Post Office where you want your parcel delivered, click on Search PuntoPoste

DELIVERY TIMES

Delivery is made approximately within 5 working days following collection in most Italian locations. Delivery times vary depending on the locations of arrival of the shipment, which can be verified in the appropriate section of the website www.poste.it and/or toll-free number 800.160.000. Fermoposta shipments are also available on Saturdays, during post office opening hours. Check the post offices authorized for the Fermoposta service and the location and opening hours of Lockers and Collection Points of the PuntoPoste Network.

DELIVERY ATTEMPTS

In case of absent recipient, the service ensures two automatic delivery attempts. In case of failure to deliver on the first attempt, the courier will leave a notice to inform the recipient that a second delivery attempt will be made the following working day. In case of absence of the recipient also on the second attempt, a notice is left in the mailbox with the details of the post office where the recipient can collect his package in the following 10 working days, including Saturdays.

TRACKING

You can check the status of your delivery at any time using the tracking service. After your order has been shipped, you will receive a confirmation message and/or email containing your tracking code, which you can use to check and/or reschedule your shipment. Alternatively, you can check the delivery status in real time in the "My Account" section of the site. With Smart Alert, you are informed about the status of your shipment by sending a message, via SMS and/or email.